SHIPPING & HANDLING
We ship all all orders via USPS for all domestic and international packages.
Free shipping all US orders over $75.00 USD
Domestic $4.95 Flat Rate orders under $50 USPS First Class Mail
Canada $11.00 USPS First Class Mail on all orders up to $60.00
$18.00 USPS First Class Mail on all orders over $60.00
International $14.00 USPS Standard Shipping on all orders up to $60.00
$23.00 USPS Standard Shipping on all orders over $60.00
DO YOU SHIP INTERNATIONALLY?
Yes, but please keep in mind International orders may be subject to import taxes, customs duties and fee's levied by your country's customs department upon arrival. When ordering from MickiSongCosmetics.com the recipient of the shipment is the importer of record and is responsible for any of these import fee's, as well as complying with all laws and regulations of the destination country. Micki Song Cosmetics does not collect duties and taxes, and we can not predict what your particular charges may be. Customs policies vary widely from country to country, so contact your local customs office for more information.
*Please note we are not shipping Nail Lacquers Internationally at this time.*
All orders will receive a shipment confirmation email and tracking number to the email provided at checkout. Please ensure the email address you provide at time of checkout is correct. *Please allow 24 to 48 hours for your tracking number to be updated by the USPS.
SHIPPING CONFIRMATION AND DELIVERY:
Please ensure that your delivery address is correct before paying for your order. We are unable to take responsibility for the delay or loss of a parcel where incorrect or incomplete delivery details have been provided.
Shipping confirmation will be sent to your provided email address. Please track your packages as Micki Song Cosmetics is not responsible for lost or stolen shipments. All orders are shipped with a tracking number. If for any reason you do not receive yours please contact firstname.lastname@example.org
Delivery estimates are based on ship date and your destination address. International orders may take up to 2 weeks and may be subject to customs clearance procedures which can cause delays beyond our original delivery estimates. Some orders arrive sooner than expected, but orders may take a little longer (sometimes up to 45 days) due to custom delays.
Order Fulfillment: The processing time for orders is 3-5 business days. After that, delivery time within the United States is 3-7days.
For US orders: Once your order is fulfilled please allow 3-7 BUSINESS DAYS.
You will receive a USPS tracking number by email when your order is fulfilled.
*Please allow 24 to 48 hrs for tracking number to be updated by the USPS.
USPS First Class Mail:
United States: 3-7 business days
Canada: 7-10 business days
Everywhere Else: 10-14 business days (can be up to 6-8 weeks)
WHERE IS MY PACKAGE?
Micki Song Cosmetics ships all orders within 3-5 business days. Once your tracking number shows your package was accepted by the USPS we have no control over when your package will be delivered to you. The standard time frames can be found above under the heading Estimated Delivery.
Please note that Micki Song Cosmetics is not responsible for any package undelivered or lost by the United States Postal Service once a tracking number has been issued and accepted by the USPS. All acceptances by the USPS will be time stamped on your tracking number. For example your tracking number will read: (DATE ACCEPTED: ACCEPTED AT USPS ORIGIN FACILITY.
Once we leave a package with the USPS it becomes their sole responsibility to ensure delivery. In the extremely rare event that your tracking number shows no movement after being accepted by the USPS or your package remains undelivered please contact your local post office in your zip code with your tracking number for more information. Unfortunately once your package leaves our facility and enters the United States Postal Service system we have no further information other then your tracking number regarding the whereabouts of your package.